The Hand Picked Nursery Guarantee
30-Day Growth Guarantee
We stand by our plants! Follow our planting instructions, and if your plants don’t grow within 30 days of receiving them, we’ll replace them for free (shipping fee applies). Most plants begin to grow within just 3 days and some take up to three to six weeks (raspberry and Asparagus). Please contact us right away if there’s a problem or if you have any planting questions!
Guarantee Conditions
- If you receive plants that you are not happy with contact us immediately and send pictures via text or email.
- Covers purchased plants only. Extra plants included as a courtesy are not covered. Example: If you order 25 plants and receive 27, and six die, we’ll replace up to four.
- Please provide photos of the plants as they were planted to be eligible to claim the guarantee. Send them to info@handpickednursery.com or best, text to 919-696-0328.
- Tip: For any planting questions, feel free to reach out before planting—we’re here to help!
How to Claim
- Contact us via call, text, or email with photos of the plants in their planting setup. Do not take plants out of the planting area.
- Once we confirm the planting instructions were followed, we’ll arrange your replacement plants (shipping fee required).
Returns
- No need to return dead plants—we’ll handle everything remotely to make it easy for you!
Note: Hand Picked Nursery enforces this guarantee to ensure a positive experience and fair support.