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FAQs

 

What type of soil is best for planting bare root plants?

The best soil depends on the type of plant you order. Every plant requires special care, and our planting instructions will let you know which soil is ideal for your plant’s growth.

👉 As a rule of thumb, most bare root plants prefer well-draining sandy loam soil. Additives like manure or mushroom compost are helpful supplements but should never be used alone. They must be combined with high-quality potting soil for best results.

How much is shipping on plants?

We are proud to offer free shipping on all plant orders placed through our website. 🚚 Whether you’re ordering strawberries, blueberries, raspberries, or grape vines, shipping is included at no additional cost.

Can I transplant my plants after planting?

Yes! Plants can be transplanted.

For bare root plants, we recommend starting as seedlings first before moving them into the ground. When transplanting, always acclimate the plant to its new environment (sunlight, temperature, humidity) gradually to prevent transplant shock.

My plant looks dead, what should I do?

Don’t panic! Many of our plants are shipped dormant or stressed from transit. 🌱

  • Step 1: Plant immediately following our instructions.
  • Step 2: Send us a photo within 24 hours to 919-696-0328 or email info@handpickednursery.com
  • Step 3: Allow 1–3 weeks for signs of growth.

✅ If your plant doesn’t survive, we will reship a replacement for free.

If my plants never grow, do you have any guarantees? 

Yes! All plants come with a 30-day plant guarantee from the date of delivery. To qualify:

  • Follow our included planting guide

  • Send us photos if problems occur

  • Contact us immediately if your plant looks unhealthy

We happily replace plants at no cost if you just cover shipping.

How are plants shipped?

We carefully package and ship plants using USPS (and occasionally FedEx) to ensure they arrive healthy. Bare root plants are shipped dormant, wrapped for moisture protection, and ready to be planted immediately upon arrival.

How long does plant shipping take?

Most plant orders ship the next business day after purchase. Delivery speed depends on your location, but most plants arrive within a few days. If you need delayed shipping, just leave instructions at checkout.

Can I cancel my plant order?

Orders can be canceled before they ship. If your plants have already shipped, we charge a small fee to cover shipping and any plant loss during the return. Since we sell live plants, returns are different from non-living goods.

What if my plant arrives with mold?

Mold on bare root plants is harmless. Simply rinse it off before planting. Follow the included planting instructions for best results. If unsure, contact us at 919-696-0328.

Why does my plant have no leaves?

Many of our plants (especially fruit plants like blueberries, raspberries, and grapes) are shipped dormant. This is normal and healthy! The plant will leaf out once planted in proper soil and cared for. We often include an extra plant for success.

The leaves on my plant are dying, what now?

Leaf drop in transit is common and does not mean the plant is dead.

✅ Plant in a shady spot with morning sun, remove dead leaves, and water consistently.

Expect new growth within 2–3 weeks. Please send photos if you’re unsure, and we’ll help guide care.

How much sunlight do plants need?

Most fruit plants (blueberries, strawberries, grapes, raspberries) need at least 5–6 hours of full sun daily 🌞

However, when starting, avoid placing them in direct hot sun above 80°F. Young bare root plants need morning sun and consistent moisture to establish strong roots.

Can I send plants as a gift?

Yes! We ship plants as gifts 🎁

While we don’t gift wrap, we never include receipts or invoices in gift shipments. Perfect for sending strawberry plants, grape vines, blueberry bushes, or houseplants to friends and family.

Do you have growing tips for bare root plants?

Yes! Here are a few essentials:

  • Always plant bare root plants in well-draining soil.

  • Avoid planting in direct, hot sun when temps exceed 80°F.

  • Mulch around the base to keep soil moist and regulate temperature.

  • For detailed care, refer to the planting guide included with your order.